Next Door Realty ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit our website (the "Site") or use our services. By using our Site, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We collect information to provide you with high-quality real estate services. This includes:

• Personal Information: Information you voluntarily provide to us, such as your name, email address, phone number, and real estate preferences when you submit inquiries or sign up for property alerts.

• Usage Data: Non-identifiable technical details regarding how you interact with our Site, including your IP address, browser type, pages viewed, and access times.

• Listings & Search Data: Our Site displays property listings sourced from third-party partners, including our local Multiple Listing Service (MLS) and Zillow. We may track which properties you view or save to better personalize your home search experience.

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2. Third-Party Data Usage (Zillow and IDX)

Next Door Realty utilizes data feeds from real estate listing services, including Zillow and the Multiple Listing Service (MLS).

• Zillow Requirements: In accordance with our participation with Zillow, user activity on our site (such as properties viewed or saved) may be utilized to enhance search performance and service quality. We do not sell your personal data to third parties for independent marketing purposes.

• IDX Compliance: Property listing information display is intended solely for consumers' personal, non-commercial use to identify prospective properties they may be interested in purchasing or leasing.

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3. How We Use Your Information

We use the collected information to:

• Respond to your property inquiries and schedule viewing appointments.

• Send property updates, market reports, and promotional communications (you may opt out at any time).

• Optimize Site performance, layout, and overall user experience.

• Comply with applicable legal obligations and enforce site terms.

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4. Sharing Your Information

We do not sell, rent, or trade your personal information. Data will not be shared with third parties for marketing or promotional purposes. We share your information only under the following conditions:

• Service Providers: With trusted third-party vendors who assist us in operating our website, hosting data, or managing email communications under strict confidentiality agreements.

• Legal Compliance: When required by law, subpoena, or legal process to protect the rights, property, or safety of Next Door Realty, our clients, or the public.

• Business Transfers: In connection with any merger, sale of company assets, or acquisition, customer information may be transferred as a business asset.

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5. Security

We employ commercial-grade technical and administrative security measures to protect your personal information against unauthorized access, loss, or alteration. However, no internet transmission or electronic storage method is guaranteed to be 100% secure.

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6. Your Choices and Rights

• Email Opt-Out: You can opt out of receiving promotional emails from us at any time by clicking the "unsubscribe" link in any email or contacting us directly.

• Cookies: You can configure your browser settings to decline cookies; however, doing so may impact certain interactive features on our Site.

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7. Children's Privacy

Our Site is designed for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children under 13 years of age.

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8. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Any modifications will be posted on this page with an updated "Effective Date."

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Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at breana@nextdoorrealtyohio.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: nextdoorrealtyohio.com/privacy

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9. Contact Us

If you have questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us: